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About Parent Portal in general

What exactly is Infinite Campus Parent Portal?

The Infinite Campus Parent Portal is a parent-specific login to the shared, community-wide Infinite Campus student database. The Parent Portal presents information about students to authorized parents or guardians in real time with secure socket layer (SSL) encryption of the information that is being transmitted.

How do I access the Infinite Campus Parent Portal?

To get to the Parent Portal click on the following link
Infinite Campus Parent Portal: We recommend you "bookmark" this location after you get your account enabled and working.

Do I need any special software?

To effectively access your Infinite Campus Parent Portal account you will need:

• Internet Access.A minimum dial-up modem speed of 56Kbs – a slower connection will work but not as well.
• Computer with a processor speed of 500Mhz or better (MAC or PC).
• Web Browser – we suggest Microsoft Internet Explorer 5.0 or better for PC and Firefox for Mac.
• Adobe Reader™ – This is free document reader available for download on the web at: Adobe Download. There are some Infinite Campus reports that require the Adobe Reader.

What happens if I forget my id/password?

Send an email to tech@wpsdk12.org with your full name, telephone number and best time to reach you over the phone.

I didn’t receive or lost the letter with the activation key. What should I do?

Call your student’s school. High School – 686-2074, Middle School – 686-2203, Gateway Elementary – 686-2041, Columbine Elementary – 686-2301, and Summit Elementary – 686-2413.

How can I get help navigating this system?

For step-by-step directions on how to use the parent portal click on the link, directions for logging on.

How often information gets updated in the parent portal?

Information is updated in real time. However, attendance office generally takes anywhere from 24 to 48 hours to collect data from various sources to update the student attendance record.

Can I access parent portal from anywhere (Home, Work, Library …)?

Yes. As long as you meet the minimum computer and Internet access requirements. See minimum requirements section.

How do I add/change/correct my email address, telephone numbers or other information?

You can update your email address at any time using the parent portal. To add/change telephone numbers, send an email to ptidquist@wpsdk12.org with your full name, telephone number and best time to reach you over the phone.

How do I change/correct my address?

Incorrect street names can be corrected if you send an email to ptidquist@wpsdk12.org with your full name and telephone number. For address changes you must show proof of residence.

How can I add/delete additional contacts?

You need to stop by the school office with your ID and fill out a form with the information change.

What if a report card shows a wrong grade(s) for my child/children?

Contact your child’s Guidance Counselor/Teacher similar to in the past.

Who can I talk to regarding Attendance related issues?

Call the Attendance Office at your child's school, but give them 24 to 48 hours before you call to report any errors.